Shoplauder Policy
Welcome to Shoplauder – Authentic Cosmetics, Beauty with Confidence.
We are committed to delivering a safe, reputable, and professional shopping experience. Below are the policies applied at Shoplauder.
1. Sales Policy
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100% Authentic Products: All products are distributed by reputable brands or authorized distributors.
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Transparent Information: Ingredients, usage instructions, and product origins are clearly listed.
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Competitive Pricing: Prices are accurately updated, with no price inflation or hidden charges.
2. Shipping Policy
Delivery Time:
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Within Portland: 1–2 business days
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Outside Portland & other states: 2–5 business days
Shipping Fee:
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Free shipping on all orders within Portland
3. Return & Exchange Policy
Returns are accepted within 7 days in the following cases:
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Incorrect or missing items
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Damaged during shipping
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Manufacturer’s defect
Returns are not accepted for:
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Used products
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Items in the “sale” or “clearance” categories
Note: Please record an unboxing video as proof in case of any issues.
4. Privacy Policy
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We strictly protect all customer personal information.
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Your data will never be shared, sold, or used by any unauthorized third party.
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All transactions are processed through internationally recognized secure payment gateways.
5. Customer Support & Contact
If you have any questions or need assistance, feel free to contact us:
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Hotline: 0971 344 0547
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Email: kieuduyviet2@gmail.com
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Support Hours: 9:00 AM – 6:00 PM, Monday to Saturday
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Address: 5253 SE 82nd Ave, Suite #21, Portland, OR 97266
Thank you for trusting Shoplauder. We are always striving to provide you with a safe, reliable, and satisfying beauty experience.
